Competella Communication Suite is integrated through the Graph Communications API and provides amongst other the calendar consolidated view as well as a Teams presence. Competella Communication Suite is located in Azure and offered as a public SaaS cloud to end-customers. Re: Attendant Console along with Microsoft Teams

The Competella Unified Communication Suite offers complementary applications and extended functionality on top of the Microsoft Lync. The suite provides classical PBX applications like advanced attendant console and contact center but in a new way utilizing the new possibilities and power in the Microsoft Unified Communication platform.

Attendant Console for Teams is GA and Contact Center Workgroup is improved. 2020-07-14 Stockholm On April 15th we launched Competella Cloud Service, Contact Center Workgroup on Teams as well as a Beta-version of our Attendant Console on Teams. We are now happy to announce that these solutions now are fully available. Competella Attendant Console (AC) is designed to support the company in delivering precise service for callers to the company's main number. Contact Center Workgroup With the Competella Contact Center Workgroup (CCW) you can provide an easy-to-use group number and contact center functionality for your teams in your organization based on the Microsoft Teams technology. The Competella CS for SfB is a very advanced suite of products which is used by small organizations from 50 to large and global enterprise companies with up to 100.000 SfB users, providing advanced routing of contacts to subject matter experts with the power of Contact Center Enterprise, Attendant Console, Contact Center Workgroup and Office user add-ons.

The policy applies to everyone that uses our services, visits our website or communicates with us via email, phone, social media or other channels. Competella is working closely with partners for marketing and sales and have technology cooperation and partnership with platform vendors and operators. The company is an ISV Development Partner to Microsoft, participating in the Microsoft Unified Communications Metro program. Attendant Console Bridge Operator Console Video Demo Add-Ons BOC Exchange Connector BOC Group Messaging BOC EMR/HMR HL7 Medical Connector BOC Connector for Dynamics CRM Related Links Request a Price Quote Request an Interactive Web Demo Request a Trial Key Competella AB, Stockholm, Sweden. 78 likes · 1 talking about this · 9 were here.

Integrate Competellas solutions with your Microsoft Teams or Skype for Business. Our Attendant Console and Contact Centres are natively integrated to Teams

We are happy to facilitate our customers' communication through Teams, Skype for Business and our Communication Suite with our Contact Centers, Attendant Console and Office User add-ons. Below you can explore some of our customer case studies from various sectors and from different countries.

With our Unified Communications Suite we help customers migrate from their legacy PBX in their own pace to Skype for Business and the Competella UCS.

Islamabad 44000 +92 51 2719054 . Org. No. 0136922. Competella Norway AS. Karvesvingen 2 The Competella Contact Center is a high-end Teams hunt group solution used by many companies who wants features and functions beyond the level of Teams Call Queues. The Competella Contact Center includes the following functionality: - Multiple incoming voice queues.

1 Year Updates and … Attendant Pro is a native Skype for Business & Office 365 Phone System (formerly Cloud PBX) client, that was designed for Cloud & Skype for Business from the ground up. Attendant Pro was the first Office 365 ready receptionist console client when it was released in June 2014. Bridge Communications makes Bridge Operator Console, the leading attendant console solutions for Skype for Business (Lync) and Cisco Unified Communications CUCM Competella Communication Suite is integrated through the Graph Communications API and provides amongst other the calendar consolidated view as well as a Teams presence. Competella Communication Suite is located in Azure and offered as a public SaaS cloud to end-customers. Re: Attendant Console along with Microsoft Teams Competella AB, Stockholm, Sweden. 78 likes · 1 talking about this · 9 were here.
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Attendant Pro was the first Office 365 ready receptionist console client when it was released in June 2014. Multimedia Attendant based on the Lync API Contact Center solutions supporting the Lync client / mobile phones Improved contact center functionality: Supervisor Listen-In, Whispering, History log, Easier management of queue messages Support for Lync W15 Improved installation and configuration tools: Competella Management Console, Competella Communication Suite is integrated through the Graph Communications API and provides amongst other the calendar consolidated view as well as a Teams presence. Competella Communication Suite is located in Azure and offered as a public SaaS cloud to end-customers.

Wallboard allows you to monitor groups of users presence status in a single window. With Wallboard you can easily see the groups availability for incoming calls, making it a perfect application for contact center, and call center users. 2015-12-22 Attendant Console for Microsoft Teams.
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Oct 5, 2016 acoustic indication of call waiting for attendant calls. 1 – When attended transfer is triggered with the Competella Attendent. Console. General.

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